Member Solutions
Service Quality Benchmarking
Establish a shared, data-driven framework to evaluate CBO service quality, focusing on timeliness, efficiency, and equity. Use these insights to target training and technical assistance, while ensuring capacity planning aligns with equitable program growth.
Growth Analytics
Uncover program penetration trends and analyze outreach strategies to identify what drives growth. Leverage these insights to expand program reach and develop more effective, targeted approaches to engage your community.
Retentions Insights
Track service continuity to understand why members disengage, whether it’s incomplete follow-through on eligible services or failure to re-enroll. Pinpoint trends to address barriers and keep members connected to impactful programs.
partners are saying
We are grateful to now have at our fingertips the data we need to make decisions about our network adequacy. This data helps us know where our network gaps are and also where our HSOs are carrying unrealistic caseloads, so that we can make necessary adjustments, to ensure all clients are able to access services. Now that we have a partnership with Vircho, we are able to share the feedback we have received, in order to work collaboratively to create solutions that provide a more efficient workflow for our HSOs.
benefits of advanced Network management
Optimize Engagement
Reduce stalls and leaks in program growth
Tailor T&TA
Focus training on the specific needs of each CBO
Mitigate Risk
Identify service issues that can impact efficacy and reputation
Advance Equity
Monitor for Health Equity disparities in service delivery